Privacy Policy

Privacy Policy

Last updated MAr 27, 2024

1. Introduction

At Finup, we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines how Finup collects, uses, and protects your data when you interact with our platform, products, and services.

2. Information Collected

When you engage with Finup, certain standard data may be automatically logged by our servers, including your IP address, browser type, pages visited, and timestamps. This non-identifying information helps us understand how users interact with our platform to enhance their experience. This includes:

- Information provided during account registration, such as name, email address, and password.
- Verification data, including identity documents, biometric data, and proof of address.
- Transaction information, including details of payments, transfers, and account activity.
- Communication data, including messages, support tickets, and emails.
- Information from devices, such as IP addresses, browser details, and device identifiers.
- Data obtained from third parties, such as payment processors and credit bureaus.

We only request and use personal information relevant to providing and improving Finup's services, ensuring a seamless user experience.

3. How Information is Collected

Finup collects information through lawful means with user consent and transparency. Users have the option to refuse providing certain information, understanding that it may limit access to certain features or services.

4. How Information is Used

The information collected by Finup, both identifying and non-identifying, is utilized to understand user behavior, improve our services, and personalize user experience. We do not disclose this information publicly and use it only as necessary to fulfill our contractual obligations or with user consent.

5. Processing of Information Subject to User Consent

Certain actions, such as requesting information about our services, may require user consent to process personal information. We obtain explicit consent whenever practicable and provide users with the option to control communication preferences.

6. Data Processing and Storage

User data is stored and processed in compliance with data protection laws. We retain personal information only for as long as necessary to provide our services and support legal or regulatory requirements.

7. Use of Cookies

Finup uses cookies to enhance user experience and collect information about user activity on our platform. Users have the option to manage cookie preferences in their browser settings.

8. Payment Processing

Payment processing services are used solely for specific tasks related to Finup's services. Personal information is not shared with payment processors without user consent.

9. User Rights and Responsibilities

As a user of Finup, you have the right to access, correct, or delete your personal information held by us. You may also restrict or object to the use of your data for certain purposes. For any inquiries or concerns about data handling, please contact us at contact@finup.io

10. Limits of This Policy

This Privacy Policy applies only to data collected and handled by Finup. We are not responsible for the privacy practices of external sites linked on our platform.

11. Automated Decision-Making

We may use automated systems to analyze user data for risk assessment and fraud prevention purposes. However, significant decisions affecting users are reviewed by our staff.

12. Links to Other Websites

Finup may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. User Rights

You have certain rights regarding your personal data, including the right to access, rectify, delete, or restrict its processing. To exercise your rights, please contact contact@finup.io

14. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through our website.

15. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact contact@finup.io

1. Introduction

At Finup, we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines how Finup collects, uses, and protects your data when you interact with our platform, products, and services.

2. Information Collected

When you engage with Finup, certain standard data may be automatically logged by our servers, including your IP address, browser type, pages visited, and timestamps. This non-identifying information helps us understand how users interact with our platform to enhance their experience. This includes:

- Information provided during account registration, such as name, email address, and password.
- Verification data, including identity documents, biometric data, and proof of address.
- Transaction information, including details of payments, transfers, and account activity.
- Communication data, including messages, support tickets, and emails.
- Information from devices, such as IP addresses, browser details, and device identifiers.
- Data obtained from third parties, such as payment processors and credit bureaus.

We only request and use personal information relevant to providing and improving Finup's services, ensuring a seamless user experience.

3. How Information is Collected

Finup collects information through lawful means with user consent and transparency. Users have the option to refuse providing certain information, understanding that it may limit access to certain features or services.

4. How Information is Used

The information collected by Finup, both identifying and non-identifying, is utilized to understand user behavior, improve our services, and personalize user experience. We do not disclose this information publicly and use it only as necessary to fulfill our contractual obligations or with user consent.

5. Processing of Information Subject to User Consent

Certain actions, such as requesting information about our services, may require user consent to process personal information. We obtain explicit consent whenever practicable and provide users with the option to control communication preferences.

6. Data Processing and Storage

User data is stored and processed in compliance with data protection laws. We retain personal information only for as long as necessary to provide our services and support legal or regulatory requirements.

7. Use of Cookies

Finup uses cookies to enhance user experience and collect information about user activity on our platform. Users have the option to manage cookie preferences in their browser settings.

8. Payment Processing

Payment processing services are used solely for specific tasks related to Finup's services. Personal information is not shared with payment processors without user consent.

9. User Rights and Responsibilities

As a user of Finup, you have the right to access, correct, or delete your personal information held by us. You may also restrict or object to the use of your data for certain purposes. For any inquiries or concerns about data handling, please contact us at contact@finup.io

10. Limits of This Policy

This Privacy Policy applies only to data collected and handled by Finup. We are not responsible for the privacy practices of external sites linked on our platform.

11. Automated Decision-Making

We may use automated systems to analyze user data for risk assessment and fraud prevention purposes. However, significant decisions affecting users are reviewed by our staff.

12. Links to Other Websites

Finup may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. User Rights

You have certain rights regarding your personal data, including the right to access, rectify, delete, or restrict its processing. To exercise your rights, please contact contact@finup.io

14. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through our website.

15. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact contact@finup.io